AB 1410: Utilities: service outages and updates: alerts.

A new law requires public utilities to automatically enroll customers in alerts for service outages and updates. Customers will have the opportunity to opt-out of any alerts they do not wish to receive. Each utility must annually provide information on how to update their preferred contact methods on customers' bills. Customers can update their contact information on the utility's website or by telephone. This law also makes a violation of its requirements a crime, imposing a state-mandated local program.