S 2394: Requires third-party accommodation reservation services identify themselves as such to users and not levy certain cancellation fees.
The bill requires third-party accommodation reservation services to identify themselves as such to users and not charge excessive cancellation fees. These services must inform users that they are not the place of public accommodation, but rather a third-party accommodation reservation service. Users have the option to continue using the service or cancel the transaction without being charged. The service cannot charge a fee of more than ten percent of the cost of the first night of a reserved accommodation for canceling within forty-eight hours of the intended stay. Violations of this section can result in a civil penalty of up to one thousand dollars per violation, which accrues daily for each place of public accommodation involved. The bill takes effect sixty days after it becomes a law.
| Jan. 07, 2026 | REFERRED TO CONSUMER PROTECTION |
| Jan. 17, 2025 | REFERRED TO CONSUMER PROTECTION |
STATE OF NEW YORK ________________________________________________________________________ 2394 2025-2026 Regular Sessions IN SENATE January 17, 2025 ___________ Introduced by Sen. PERSAUD -- read twice and ordered printed, and when printed to be committed to the Committee on Consumer Protection AN ACT to amend the general business law, in relation to requiring third-party accommodation reservation services identify themselves as such to users and not levy certain cancellation fees The People of the State of New York, represented in Senate and Assem- bly, do enact as follows: 1 Section 1. The general business law is amended by adding a new section 2 391-x to read as follows: 3 § 391-x. Third-party accommodation reservation services. 1. Defi- 4 nitions. For the purposes of this section, the following terms shall 5 have the following meanings: 6 (a) "Place of public accommodation" shall mean any inn, hotel, motel, 7 motor court or other establishment that provides lodging to transient 8 guests. Such term shall not include an establishment treated as an 9 apartment building for purposes of any state or local law or regulation 10 or an establishment located within a building that contains not more 11 than five rooms for rent or hire and that is actually occupied as a 12 residence by the proprietor of such establishment. 13 (b) "Third-party accommodation reservation service" means any website, 14 mobile application or other internet service that: (i) offers or 15 arranges for reserving on-premises service for a guest at a place of 16 public accommodation; and (ii) that is owned and operated by a person 17 other than the person who owns such place of public accommodation. 18 (c) "User" means any individual using a third-party accommodation 19 reservation service to make reservations for themself and others in 20 their party. 21 2. A third-party accommodation reservation service shall, upon a user 22 attempting to complete a transaction on such service, inform the user 23 that the third-party accommodation reservation service is not the place 24 of public accommodation but instead a third-party accommodation reserva- EXPLANATION--Matter in italics (underscored) is new; matter in brackets [] is old law to be omitted. LBD06103-02-5S. 2394 2 1 tion service. Users will then have the option to continue to use the 2 third-party accommodation reservation service or cancel the transaction. 3 At no point before a user chooses to continue to use the third-party 4 accommodation reservation service shall the service charge the users' 5 credit card. 6 3. No third-party accommodation reservation service shall levy a fee 7 of more than ten percent of the cost of the first night of a reserved 8 accommodation upon a user for canceling such reservation within forty- 9 eight hours of the intended stay and shall not levy any such fee where 10 the reservation is canceled more than forty-eight hours in advance, 11 should the hotel waive the cancellation fee. Should the hotel not waive 12 the cancellation fee, a third-party accommodation reservation service 13 shall collect the cancellation fee and no more than a ten percent penal- 14 ty. 15 4. Any person who violates, or causes another person to violate, a 16 provision of this section or any rule promulgated pursuant thereto, 17 shall be subject to a civil penalty that shall not exceed one thousand 18 dollars for each violation. Violations by third-party accommodation 19 reservation services under this section shall accrue on a daily basis 20 for each day and for each place of public accommodation with respect to 21 which a violation of this section or any rule promulgated pursuant to 22 this section was committed. A proceeding to recover any civil penalty or 23 restitution authorized pursuant to this section may be brought within 24 any agency of the state designated to conduct such proceedings. 25 § 2. This act shall take effect on the sixtieth day after it shall 26 have become a law.