S 2396: Creates caseload standards for adult protective services workers such that such workers have no more than thirty cases at any time.
The bill aims to create case-load standards for adult protective services workers in New York State. The standards will limit the number of investigations and cases assigned to each worker, ensuring they do not exceed twenty initial investigations, thirty ongoing cases, or thirty total cases per time. The regulations will also consider the worker's current caseload and the complexity of investigations. The bill also requires the Office of Children and Family Services to promulgate regulations in consultation with local social services districts, outlining the standards. The commissioner will prepare an annual report on adult protective services, including a monthly accounting of the total number of workers with supervisory positions and the average number of active cases per worker. The report will be submitted to the governor and the legislature prior to December 15th of each year. The…
| Jan. 07, 2026 | REFERRED TO SOCIAL SERVICES |
| Jun. 13, 2025 | COMMITTED TO RULES |
| May. 08, 2025 | ADVANCED TO THIRD READING |
| May. 07, 2025 | 2ND REPORT CAL. |
| May. 06, 2025 | 1ST REPORT CAL.954 |
STATE OF NEW YORK ________________________________________________________________________ 2396 2025-2026 Regular Sessions IN SENATE January 17, 2025 ___________ Introduced by Sen. PERSAUD -- read twice and ordered printed, and when printed to be committed to the Committee on Social Services AN ACT to amend the social services law, in relation to creating case- load standards for adult protective services workers The People of the State of New York, represented in Senate and Assem- bly, do enact as follows: 1 Section 1. Section 20-a of the social services law, as added by chap- 2 ter 107 of the laws of 1971, is amended to read as follows: 3 § 20-a. Local personnel; limitations on department's power. Notwith- 4 standing any inconsistent provision of this chapter, the board, the 5 commissioner or the department, acting singly or in unison, shall not 6 have the power, directly or indirectly to prescribe the number of 7 persons to be employed in any social services district providing the 8 district complies with the minimum federal standards relating thereto; 9 provided, however, that the provisions of this section shall not apply 10 to the regulations of the office of children and family services estab- 11 lishing caseload standards for adult protective services workers promul- 12 gated pursuant to paragraph (a) of subdivision nine of section four 13 hundred twenty-one of this chapter. 14 § 2. Section 421 of the social services law is amended by adding a new 15 subdivision 9 to read as follows: 16 9. promulgate regulations, in consultation with local social services 17 districts, relating to caseload standards for adult protective services 18 workers. Such standards shall include, but not be limited to: 19 (a) limitations on the number of investigations which can be assigned 20 to adult protective services workers, provided however, to the extent 21 possible and within amounts appropriated therefor, a full time equiv- 22 alent adult protective services worker shall not be assigned: 23 (i) a caseload of more than twenty initial investigations at any given 24 time; or EXPLANATION--Matter in italics (underscored) is new; matter in brackets [] is old law to be omitted. LBD06240-01-5S. 2396 2 1 (ii) a caseload of more than thirty ongoing cases at any given time; 2 or 3 (iii) a total caseload of more than thirty cases. 4 (b) guidance as it relates to how such investigations are assigned, 5 taking into consideration the adult protective services worker's current 6 caseload, as well as the complexity of the particular investigation or 7 case, if known. Nothing in this subdivision shall be construed to 8 prohibit the office from prescribing local social services districts 9 from establishing caseload standards that are less than what is required 10 in this subdivision. 11 § 3. The social services law is amended by adding a new section 473-f 12 to read as follows: 13 § 473-f. Annual reports. The commissioner shall prepare for inclusion 14 in the annual report required by subdivision (d) of section seventeen of 15 this chapter to be filed with the governor and the legislature prior to 16 December fifteenth of each year, a report on adult protective services. 17 The report shall, at minimum, include a monthly accounting by local 18 social services districts of the total number of adult protective 19 services workers with an indication of how many hold a supervisory posi- 20 tion, as well as the average number of active cases per adult protective 21 services worker in the preceding year. 22 § 4. Subdivision (d) of section 17 of the social services law, as 23 amended by chapter 749 of the laws of 1989, is amended to read as 24 follows: 25 (d) submit an annual report to the governor and the legislature prior 26 to the fifteenth day of December of each year. Such annual report shall 27 include the following: the affairs of the department and the status of 28 welfare programs in the state with recommendations for the improvement 29 and development of welfare programs; a report on the department's fair 30 hearing system, as required by section twenty-two of this article; a 31 written evaluation report on the delivery of child welfare services in 32 the state, as required by subdivision five of section four hundred seven 33 of this chapter; a report of the operations of the state central regis- 34 ter of child abuse and maltreatment and the various local child protec- 35 tive services, as required by section four hundred twenty-six of this 36 chapter; a report on the number and status and the findings of investi- 37 gations of deaths of children pursuant to subdivision five of section 38 twenty of this chapter; a report on the progress of the development and 39 operation of the child care review system, as required by subdivision 40 nine of section four hundred forty-two of this chapter; commencing 41 before December fifteenth, nineteen hundred eighty-four and terminating 42 on December fifteenth, nineteen hundred eighty-nine, a progress report 43 on the planning and implementation of the teenage services act as 44 required by the provisions of section four hundred nine-m of title 45 four-B of this chapter; an analysis of the information contained in the 46 registry of community facilities, as required by paragraph (b) of subdi- 47 vision two of section four hundred sixty-three-a of this chapter; [and] 48 a report on the operation of the child support enforcement program, as 49 required by chapter six hundred eighty-five of the laws of nineteen 50 hundred seventy-five; and a report on adult protective services as 51 required by section four hundred seventy-three-f of this chapter; 52 § 5. This act shall take effect immediately; provided, however, 53 sections one and two of this act shall take effect two years after it 54 shall have become a law.