Senate BillIntroduced
S 2440: Requires stores to publicly display their return and refund policies, including tracking of returns; establishes that failure to display provides buyer with automatic refund or credit.
What S 2440 does, verified January 8, 2026
The bill requires retail establishments to clearly notify customers about the use of electronic tracking systems for returns or exchanges. Retail establishments must conspicuously post a notice indicating the use of such a system, either on an item itself, a sign at the cash register, a sign visible from the cash register, or a sign at the store entrance. Customers who return undamaged merchandise within 20 days of purchase can opt for a cash refund or credit. Retail establishments that violate this law may be liable for a cash refund or credit and face a civil penalty of at least $100 and up to $500 for each violation. The law will take effect 180 days after it becomes a law.
Bill journey
1IntroducedCurrent
2In CommitteePending
3First Chamber FloorPending
4Second ChamberPending
5GovernorPending
6ChapteredPending
Last action: REFERRED TO CONSUMER PROTECTION (2026-01-07)Alert me
Author and sponsors
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| Jan. 07, 2026 | REFERRED TO CONSUMER PROTECTION |
| Jan. 17, 2025 | REFERRED TO CONSUMER PROTECTION |
Latest bill textIntroduced version, January 17, 2025 · 352 words
STATE OF NEW YORK ________________________________________________________________________ 2440 2025-2026 Regular Sessions IN SENATE January 17, 2025 ___________ Introduced by Sen. COMRIE -- read twice and ordered printed, and when printed to be committed to the Committee on Consumer Protection AN ACT to amend the general business law, in relation to public notifi- cation of tracking return policy The People of the State of New York, represented in Senate and Assem- bly, do enact as follows: 1 Section 1. The general business law is amended by adding a new section 2 218-b to read as follows: 3 § 218-b. Disclosure; electronic tracking of returns or exchanges. 1. 4 Every retail mercantile establishment that utilizes an electronic system 5 to record and monitor the frequency and volume of a buyer's return or 6 exchange of goods, wares, or merchandise shall conspicuously post, in 7 the following manner, a notice clearly indicating the use of such 8 system: 9 (a) on a label attached to the item itself; or 10 (b) on a sign affixed to each cash register or point of sale; or 11 (c) on a sign so situated as to be clearly visible to the buyer from 12 the cash register; or 13 (d) on a sign posted at each store entrance used by the public. 14 2. Any retail mercantile establishment that violates this section 15 shall be liable, for a period of up to twenty days from the date of 16 purchase, to the buyer for a cash refund or credit, at the buyer's 17 option, provided that the merchandise has not been used or damaged by 18 the buyer. 19 3. Any retail mercantile establishment that violates this section 20 shall be subject to a civil penalty of not less than one hundred dollars 21 nor more than five hundred dollars for each violation. 22 § 2. This act shall take effect on the one hundred eightieth day after 23 it shall have become a law. EXPLANATION--Matter in italics (underscored) is new; matter in brackets [] is old law to be omitted. LBD05022-01-5
Text of S 2440 as introduced, from the official record. Connect Plus keeps every version and highlights what changed.Compare versions