127480.
For purposes of this article, the following definitions apply:
(a) “Campus” means any of the following:
(1) A hospital’s main buildings.
(2) The physical area immediately adjacent to the hospital’s main buildings and other areas and structures located within 250 yards of the main buildings.
(3) Any other area determined by the federal Centers for Medicare and Medicaid Services to be part of the hospital campus on an individual case basis.
(b) “Evaluation and management services” means outpatient evaluation and management services billed under Current Procedural Terminology (CPT) codes 99202 through 99215, inclusive, or successor codes.
(c) (1) “Facility fee” means any fee charged or billed by a health care provider for outpatient services provided in a hospital-based facility, clinic, or physician practice that meets all of the following:
(A) Intended to compensate the provider for operational expenses, overhead, or related costs.
(B) Separate and distinct from a professional fee.
(C) Charged regardless of the modality of service delivery.
(2) A facility fee does not include any either of the following:
(A) Any
payment expressly required under federal law for a service required to be billed using an institutional claim form.
(B) Per-visit payments for federally qualified health center or rural health clinic services described in Section 14132.100 of the Welfare and Institutions Code.
(d) “Health care provider” means an individual, entity, corporation, person, or organization, whether for profit or nonprofit, that furnishes, bills, or is paid for health care services in the normal course of business, including, but not limited to, health systems, hospitals, hospital-based facilities, clinics licensed pursuant to Section 1200, urgent care clinics, and physician practices.
(e) “Health system” means either of the following:
(1) A parent corporation of one or more hospitals and any entity affiliated with that parent corporation through ownership, governance, membership, or other means.
(2) A hospital and any entity affiliated with that hospital through ownership, governance, membership, or other means.
(f) “Hospital” means a general acute care hospital as defined in Section 1250. 127400.
(g) “Hospital-based facility” means a facility owned, operated, or controlled, in whole or in part, by a hospital or health system, including any provider-based department of a hospital.
(h) “Physician practice” or “clinic” means any outpatient location, clinic licensed pursuant to Section 1200, physician office, or other ambulatory site where health care services are provided, including locations acquired or newly affiliated with a hospital or health system.
(i) “Professional fee” means any fee charged or billed for professional medical services furnished by a licensed practitioner.
127481.
(a) A health care provider, hospital, or health system shall provide notice to a patient at the time of scheduling and at check-in if a facility fee will be charged for a service. The notice shall include all of the following:
(1) A statement that a facility fee may be charged.
(2) A good-faith estimate of the amount of the facility fee.
(3) An explanation of the difference between a professional fee and a facility fee.
(4) Whether a facility fee for the scheduled service is prohibited under this article.
(5) The following statement in type no smaller than 14-point font:
“You may be charged a ‘facility fee’ in addition to the professional fee for your visit. A facility fee is a separate charge intended to cover the operating costs of the hospital or health system and is not a charge for the services of your clinician. Under California law, facility fees are prohibited for preventive services and telehealth services. You cannot be charged a facility fee for this service if it is prohibited by law. If you believe you were charged a facility fee in error, you may contact the provider, file a complaint with the Department of Health Care Access and Information’s Hospital Bill Complaint Program, or seek a refund and other remedies under state law.”
(b) A provider shall post on its internet website a list of services for which a facility fee may be charged, if permitted under this article.
(c) A patient bill shall separately itemize any facility fee allowed under law.
127481.127482.
(a) A health care provider, hospital, or health system shall not charge, bill, or collect a facility fee for any outpatient service that uses a current procedural terminology evaluation and management (CPT E/M) code or assessment and management (CPT A/M) code furnished at a physician practice, clinic, or other outpatient location that is a hospital facility located offsite from a hospital campus.
(b) The prohibition in subdivision (a) applies regardless of any of the following:
(1) The Medicare provider-based designation of the location.
(2) The place of service code submitted on any claim.
(3) Whether the location is owned, affiliated, or newly acquired by a hospital or health system.
(4) The terminology used to describe the fee, including, but not limited to, “facility fee,” “clinic visit fee,” “technical component,” or any similar term.
(c) This section does not prohibit the billing of a professional fee.
127482.127483.
(a) A health care provider, hospital, or health system shall not charge, bill, or collect a facility fee for any health care service furnished via telehealth, regardless of the location of the patient or the location of the provider at the time the service is rendered.
(b) The prohibition in subdivision (a) applies to all telehealth services, including, but not limited to, any of the following:
(1) Evaluation and management services.
(2) Behavioral health and substance use disorder services.
(3) Consultations and followup visits.
(4) Store and forward services.
(5) Synchronous or asynchronous audiovisual or audio-only communications.
(c) This section applies regardless of any of the following:
(1) Whether the telehealth service is furnished by a hospital, hospital-based facility, clinic, or physician practice.
(2) Whether the provider is located on or off a hospital campus.
(3) Whether the service is billed using a professional claim or an institutional claim.
(4) The place of service code, modifier, or billing methodology used.
(d) This section does not prohibit the billing of a professional fee for telehealth services.
(e) A facility fee shall not be charged for telehealth services solely because the provider is affiliated with, employed by, or bills through a hospital or health system.
127483.127484.
A health care provider, hospital, or health system shall not charge, bill, or collect a facility fee for any preventive services, as described by any of the following:
(a) Section 1367.002.
(b) Section 120164.
(c) Section 10112.2 of the Insurance Code.
127484.127485.
(a) The Director of the Department of Health Care Access and Information shall impose an administrative penalty for each violation against a health care provider, hospital, or health system that fails to comply with this article. For purposes of this section, multiple violations identified during the same investigation shall constitute a single violation for purposes of assessing an administrative penalty.
(b) (1) (A) Upon receipt of a complaint by a patient that a health care provider, hospital, or health system has not followed the requirements of this article, the director shall review the health care provider, hospital, or health system’s compliance with this article and, if the director believes that the health care provider, hospital, or health system may have violated this article, issue a notice to the health care provider, hospital, or health system stating that the entity may have violated this article. The notice shall state all of the facts supporting the alleged violation.
(B) The entity shall have 30 days after issuance of the notice to file a response with the director.
(2) If, after considering all of the information included in any response filed by the health care provider, hospital, or health system, the director determines that a violation has occurred, the director shall assess an administrative penalty consistent with the process of Section 127436.
(3) A health care provider, hospital, or health system shall reimburse the patient or patients any amount actually paid for a prohibited facility fee consistent with the process of Section 127440.
127486.
The department may adopt regulations, including emergency regulations, necessary to implement this article.
127487.
This article shall become operative on January 1, 2028.