AB 843: Health care coverage: language access.

This bill aims to improve health care coverage for individuals with limited English proficiency in California. It requires health care service plans and health insurers to provide meaningful access to these individuals, including offering qualified interpreters or translators when needed. The bill prohibits requiring individuals with limited English proficiency to pay for their own interpreter and establishes clear guidelines for providing remote interpreting services. Additionally, it requires health care service plans and health insurers to provide notices and documents in multiple languages, including those related to termination of coverage and complaints. The bill also mandates reporting of internal policies and procedures related to language access.